Returns & Exchanges

At Hill House Home, we want you to love your purchase, but if it's not quite right, we offer returns and exchanges on unworn, unwashed items within 15 days of delivery. Please note that items marked as final sale are not eligible for return.

1

Start Your Return

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Choose Your Option

Select whether you would like to exchange your item for a different size, receive store credit, or get a refund to your original payment method.

3

Print and Pack

Download and print your prepaid shipping label, then securely pack your items in their original packaging with all tags attached.

4

Drop Off

Take your package to the designated carrier location listed on your label; once received, please allow 7-10 business days for processing.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing